July 2026

The dashboard is now easier to use on mobile across knowledge, messages, actions, analytics, API keys, and team management.

Widget scrolling is also more predictable, keeping new questions and answers in view without jumping away from content a visitor is reading.

Workspace billing

July 25, 2026

Plans, subscriptions, and credit balances now belong to the workspace rather than an individual member, so everyone in a workspace shares the same plan limits and available message credits.

Billing also has a dedicated dashboard page for plan details, current usage, subscription management, payment dates, and credit top-ups.