Documentation agent for your SaaS community
Most community queries are already answered in your docs. With CrawlChat, use AI for documentation to answer instantly on the platforms where your community engages.
Embed the answering agent on your website
The way people consume documentation is changing. Text-based search is no longer sufficient. CrawlChat provides a widget you can embed on your website, enabling your community to get instant answers directly from your documentation. Each answer includes links to the source documentation used.
- Embed on web
- Customize
- Links to your docs
Answers queries directly from your docs
CrawlChat builds a knowledge base from your documentation and uses it to answer questions instantly. Your community members get the answers they need without waiting for responses, ensuring your support team isn't overwhelmed with repetitive queries. It works as an AI documentation agent trained on your own sources.
- 24/7 availability
- Multilingual
- Your own docs
Connect CrawlChat to Discord or Slack
CrawlChat provides Discord and Slack bots you can add to your server. Community members simply tag the bot to ask questions. The bot responds within seconds and includes links to the documentation sources used in each answer.
- Discord bot
- Slack app
- Links to your docs
Monitor answers and analytics
After integration, view all conversations and answers from the dashboard. Check the confidence score for each message and correct answers when needed. Review analytics to understand agent performance and continuously improve your documentation.
- View conversations
- Analytics
- Improve weak answers
Connect your docs instantly
Add your documentation to the knowledge base so the documentation agent can answer questions. CrawlChat offers a wide range of connectors to instantly import your existing documentation into the knowledge base.
Embed CrawlChat in your community
Deliver your documentation to your community where they already engage, reducing friction in getting answers. Embed your documentation agent on these platforms to reach your community effectively.