AI agents for technical documentation support

It is extremely easy to set up your AI documentation agent. All you need to do is add your existing help documentation for your product or service to the knowledge base. You can either pass the URL of your documentation or upload files (multiple formats are supported) directly to the knowledge base. The agent will intelligently analyze the documentation and use it to answer your customer's questions.

Documentation AI is an agent that answers questions using your existing docs as the source of truth. CrawlChat indexes your technical documentation and serves source-linked answers on your website, Discord, Slack, and other channels.

CrawlChat grounds responses in your knowledge base and includes source links with answers, so users can verify where information comes from. You can monitor conversations, identify weak responses, and improve docs continuously to further reduce hallucinations over time.

No, CrawlChat uses the latest LLM models from OpenAI, Anthropic, Google, and Gemini. You can use the agent without any API key. Simply choose the model that best suits your needs from the dashboard.

Absolutely. That's the advantage of using AI agents. The LLMs/AI models are capable of answering your customer or client's queries in their own language out of the box. This includes all major 32 languages like English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, etc.

You can sign up and try out the platform with free credits. You can check the pricing section for more details about these credits.

Integrating CrawlChat is a very simple process. Simply navigate to the integration section of the app and copy the Web Embed code snippet. You can then paste the code snippet into your website. CrawlChat also provides config for documentation solutions like Docusaurus, etc.

CrawlChat provides a Discord bot and a Slack app that can be integrated with your Discord or Slack server. You can find the instructions to integrate the agent with your Discord or Slack server in the Discord bot and Slack app pages. Once added to the channel or server, your community can tag @CrawlChat to ask questions and get answers.

Message credits are reset every month on the subscription date. Our team can help you choose the plan that best suits your needs based on typical documentation traffic data. You can top up your message credits by sending an email to support.

You can configure your own brand colors, text, logo for the Ask AI button that will be visible on your website. This can be controlled from the dashboard without updating the embedded snippet.