The web chat widget now shows follow-up questions under the latest answer. It generates a maximum of three follow-up questions based on recent relevant questions, the conversation itself, and the latest messages.

If the support tickets module is enabled, it also shows an I want to create a support ticket follow-up question so users can intuitively create support tickets on demand.

This feature is available only for paid customers currently.

You can now connect your Confluence pages to CrawlChat as a source instantly. The setup process is simple:

• Create an API key from the Confluence dashboard
• Go to New Group page
• Select Confluence type
• Enter your Email, Host URL, and the API Key you generated
• Create the knowledge group
• Select pages to exclude (if any)
• Fetch the pages
• You can also set up an Auto Update frequency to keep it in sync with the source pages

You can now embed the Ask AI widget as a side panel on your Docusaurus website instead of using the regular popup. This makes the documentation browsing experience much better for the following reasons:

1. Non-blocking experience. Users can browse the docs and ask AI on the side.
2. Client-side source link navigation. There is no full-page reload, so the experience is smoother.
3. Shortcut to open and close the side panel.

Read about setting it up here.

The Discord bot now supports images as attachments. Users can add screenshots or images to a message and ask questions. The bot can read the images and use the knowledge base to answer the queries.

You need to enable this option from the Discord settings page, and it is currently available only on the Pro plan. You also need to select an AI model that supports image inputs for it to work.

Added two new AI models from OpenAI's GPT 5 family.

• GPT 5-nano: Uses 1 credit, fast yet smart
• GPT 5: Uses 2 credits, takes time yet best in class