April 2026

You can now configure an AI model separately for each channel, such as Web embed, Discord bot, Slack app, and GitHub bot. This gives you the flexibility to tailor models to different use cases and usage patterns. Configure it from here.

Configure user rate limits

Now you can apply rate limits to unique users for the questions they ask. You can set Hourly, Daily, or both limits. To start, this is rolled out for the web widget. Users get notified if the limit is reached. You can configure the limits from the Settings page.

Configure user rate limits

Now you can configure the Low credits threshold. Once your credits fall below this number, all team members will receive email notifications about the low credits. The email will be sent whenever credits are consumed, with at least a one-hour gap between notifications. Configure it from here.

Configure low credits threshold